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Articles in this section

  • Light or Faded Punch Prints on the HN Series Time Clocks
  • Contact Us
  • How do I adjust my HN or FN time clock for Daylight Saving Time (DST)? [VIDEO]
  • How do the timecards work with different pay periods? [VIDEO]
  • How do I set the time on my timeclock? [VIDEO]
  • How do I find my Device ID and Dealer ID?

Contact Us

Have a question or need help? We're here to make sure you get the support you need as quickly as possible. 

 

Find Fast Solutions in Our Help Center

Our help center is packed with everything you need to know about uPunch, from getting started to troubleshooting tips. Use the search bar above to quickly find answers to your inquiries. 

 


 

Chat with Us

Look for the chat icon in the lower-right corner of the web page to connect with our support team. 

 


 

Email Us

Send us an email at support@trackmypunch.com and we'll get back to you as soon as possible. 

 


 

Support Hours

Our customer support team is available Monday through Friday, 6:00 AM to 5:00 PM Pacific Time.

Inquiries sent over the weekend will be answered on the next business day. We aim to reply to all inquiries within one business day.

 


 

Call or Email Directly

Prefer direct communication: 

  • Phone: 1-800-518-8925 Ext. 2, Option 2

 

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Related articles

  • How do I set the time on my timeclock? [VIDEO]
  • Getting Started with Your New HN2000 or HN4000 Time Clock
  • Program the HN1000/3000 Quick Reference
  • How do the timecards work with different pay periods? [VIDEO]
  • Adjust the Alarms on the HN1000 or HN3000

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